We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
I have had Alarm Alert service my alarm system for 3 years and I love the quality of their service and prices are very affordable. If any alarm goes off, their customer service is calling me within seconds to see if help is needed and if they can’t reach me they always contact my emergency contacts along with have my local police department on speed dial if necessary. They are like family or more like my own personal security guard.
We've been using Alarm Alert for more years than I can remember. They are always professional & do quality work. We recently updated our system & the changeover was flawless. It's not always easy to find a company that exemplifies integrity & excellent service, but that's exactly what you'll find with Alarm Alert.
We’ve been with Alarm Alert for two years and are very pleased. Nathan was knowledgeable and pleasant when installing our system. The call center is always courteous and responds quickly when we accidentally set off our alarm! Thankfully we’ve had no emergencies or problems.
No problems with Alarm Alert.
Enjoy working with Alarm Alert over many years now both at home and at work. Like that they are a local small business that take the time to listen and go over what's best for you. They are dependable and stand behind what they do. Nice, friendly and trustworthy. Super good company.
Alarm Alert provided excellent service for my family. The installer was professional and provided an expert installation. He also walked us through all facets of the alarm system. I would recommend this company for anyone concerned with the safety of aging parents.
We love that Alarm Alert is a family owned business. We have had them install systems in our previous home and then recently in our new residence. Kevin and Nathan were friendly and very knowledgeable about the equipment they installed. They are the best! Their monitoring cost cannot be beat. We highly recommend Alarm Alert!
Positive: Professionalism Have had good service with these guys.
Positive: Quality, Responsiveness Great company. Alarm works as it’s supposed to.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value As of June 30, 2020, I’m an existing customer of Alarm Alert since July 2015. Recently, I had updated my current home security system with an upgrade. The upgrade is a DVR with a complete surveillance solutions and seven (7) cameras. I am satisfied with the service and the professionalism provided by the staff. They took time to clearly explain in detail all questions. I look forward to consult with Alarm Alert for any future system enhancement.
Positive: Professionalism, Quality We have been using Alarm Alert beginning in 2007. Their service is great, their prices is good and they will call you back when you need their help.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Alarm Alert always has the best interest for their customers. Always helpful and only a phone call away if you ever have a issue.
They have gone above and beyond to help us with our new business! I Highly recommend them to anyone! David and Kevin have been so helpful and knowledgeable in our process.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value They have gone above and beyond to help us with our new business! I Highly recommend them to anyone! David and Kevin have been so helpful and knowledgeable in our process.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Alarm Alert was absolutely amazing! Very friendly, helpful and affordable! I highly recommend them for security protection! Thank you so much Alarm Alert!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We have been Alarm Alert customers for twenty years (in five different houses); I cannot recommend them enough! They are a pleasure to work with; they know their stuff, and they're an awesome family! So if you need upgrades to a current system or are buying a new house and need a system, dial them up. They'll take great care of you! #SupportLocal
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Alarm Alert SC is a great team! They took the time to understand my needs during the sales process. And, the Installer was most professional and helpful!
There service is excellent kevin is the best he actually takes the time to walk you thru everything and answers any questions or concerns you may have.Hes very professional I would recommend them to any!!!!!
Kevin and Nathan are the best. Needed alarm work done on the weekend in a pinch and they were there for us and quickly. Will always use alarm alert for my security services.
Great customer service. I enjoy dealing with Nathan and Kevin. They are always courteous and answer questions honestly, even if the answers aren't always to their advantage.
Outstanding customer service. Would definitely recommend them to family and friends. Keep up the good job. ZACK
I like the fact they are local and you get personalized service and support. Would highly recommend!
