Reviews for Alarm Alert SC

I love my alarm, cameras and the service I got so much I went to work for them.

Great customer service. We’ve have it for years and never had any issues. Would definitely recommend.

Justin who installed my system was awesome. Answered all my questions and was very knowledgeable. I highly recommend Alarm Alert great price and outstanding customer service. I would give more stars if I could awesome job!

Came out after I got off of work so they come when it’s convenient for you, not for them. Justin did an assessment, gave me a price and 2 hours later the alarm was installed and my iPhone app was setup. Highly recommend these guys. They are locally owned by very respectable people. They have my home and my business alarm now. Their tech David handles my business alarm and he is also great. These guys have been around a long time and I trust them with the safety of my family and business!

As of June 30, 2020, I’m an existing customer of Alarm Alert since July 2015. Recently, I had updated my current home security system with an upgrade. The upgrade is a DVR with a complete surveillance solutions and seven (7) cameras.

I am satisfied with the service and the professionalism provided by the staff. They took time to clearly explain in detail all questions.

I look forward to consult with Alarm Alert for any future system enhancement.

James “Jim” Knight from Effingham, SC

March 6, 2025
Alarm Alert, Thank you for responding to my request in a timely manner.

Your technician (Justin) was courteous and professional when he completed the task to relocate a camera.

It was a great accomplishment to have this request completed, before my major project to build a screen-in porch in the backyard.

Have a great day.

Sincerely,

James “Jim” Knight from Effingham, SC

On time very professional and knowledgeable. Solved problem quickly.

The installer was very knowledgeable and answered any questions I had about the systems and the cameras, very quickly had the cameras up and running and made sure I had everything set up just right.

Quick response and reliable.

Great company, contact was fast and easy. Justin was great, and very helpful and informative.

Justin did an amazing job with our alarm install! Not only is Justin professional he’s also a great person! After having a terrible experience with another non-local alarm company I knew the best route was to pursue a local contact that would have a personal touch. That is exactly what Justin offers! If you’re looking for a great alarm with customer service that has a personal touch, Alarm Alert, and Justin are definitely the route to go! I highly recommend Justin for all your alarm needs!

My husband and I gifted my parents this alarm system after reading through the many 5 star reviews. They were having trouble with working the Blink system since it was primarily run by an app. Even though the price was fairly expensive, it has been well worth it! From the get-go we have been provided with stellar customer service. They have gone above and beyond making sure my parents have had everything they've needed and the knowledge to work it. I can understand all of the terrific reviews now! They truly seem to care about their customers and that's saying something these days! We couldn't be happier!

Alarm Alert served us at our former home and was our first choice for our new home. They responded quickly to our inquiry about service. The technician arrived on time, did excellent work, explained how to use the system on the monitor and the app. I would recommend Alerm Alert to everyone!

We have enjoyed the service provided by Alarm Alert for 20+ years. The customer service and service technicians are great and responsive at addressing all issues and concerns in a timely manner.

Great home security. Business is outstanding and service is as well. The home based security response team makes you feel right at home no matter where you are.

I am very happy with my new alarm system. I love having an app so that I can control it easier. Justin did a wonderful job explaining everything to me. Highly recommend them!

We are so happy with our new Alarm system installed by Justin!
He is very knowledgeable and friendly!
We had a simplisafe system for years until just this month they removed some of our service options without notice which left us without protection in one of our buildings! Simplisafe customer service is a lot of well I'm sorry that happened to you and there is nothing we can do! Just bad business!!
We are so PLEASED with the coverage we are getting now from ALARM ALERT and how great the local customer service is!
We highly recommend ALARM ALERT!
Ask for Justin to do your installation he will go above and beyond to make sure your property is well protected!

Me and my wife had Alarm Alert installed a (4) camera security system in our brand new house. We go on vacation over seas sometimes and we like to be able to check on the house. these guys were awesome and did a great job + cleanup after they finished the job. So now 2 years later we call them back to install (2) additional cameras at the house. I would definitely recommend this company to anyone.

Justin was very responsive and helpful throughout the whole installation process.

Justin was very polite and has great customer service skills. We appreciate Alarm Alert here at Palmetto Medical Equipment

We are so thankful for Justin and Alarm Alert! We had a need for a security system quickly. Justin was able to come and install our security system the next day after taking with him. He was very kind, knowledgeable and informative. We feel so much better knowing that we have a great security system and know that if we have problems that we can reach out to Justin and he will help us.

The system was perfect for my security needs at home, easy installation with no mess or clean up, easy operation to arm/disarm onsite and remote, and quick response for technical support when needed. Courteous technicians, that explain everything and I very prompt with service.

So after 12 years with the same alarm company, we decided to see if we could find something better than what we had even though we had been with one of the largest security providers. No doubt we found something better. Not only did we get the system we needed, more modern too, we worked with Justin Rhodes. What an incredible professional. I highly recommend Alarm Alert of Florence, SC and Justin Rhodes.

We couldn’t have asked for better service and quality. Justin Rhodes, Kevin Jordan and David did a fantastic job and answered all questions we had. Extremely easy to work with too. Thank you to all who came out for providing professionalism, courtesy, efficiency and guidance in every way. We will definitely use again when needed and highly recommend to anyone looking for dependable security systems and knowledgeable services.

Very pleased with the service I received. David, Justin, and Jack are great to work with. Customer for over 20 years

I love my alarm, cameras and the service I got so much I went to work for them.

Justin Rhodes came to our house after hours to access what security setup would best suit us. He was knowledgeable, professional and courteous. I’d recommend him to anyone seeking peace of mind. 10/10

Great customer service!

Great job! Justin went out of his way to make sure we were taken care off!!! Florence Salon Suites is now protected by the best!

Alarm Alert was great to work with. Very reasonable prices and very knowledgeable. Would definitely recommend using for security needs.

The experience with this company has been excellent from beginning to end. All the techs were very knowledgeable and curtious at their jobs.

Justin and the crew very professional and punctual!
Their camera and alarm placement suggestions were tremendously helpful and resulted in amazing coverage.
We couldn't be more pleased with the entire experience, quality and service.

My husband passed away unexpectedly at the end of January of 2023. I didn't feel safe in my home after that. I reached out to Alarm Alert, and they had my system installed within 2 days after I called. I am so thankful that I reached out to Alarm Alert. They were aware of my circumstances, and made the whole experience very stress and hassle free. They have also been very helpful when I have had questions and never made me feel like I was a burden. I would recommend them to anyone looking for an alarm system. And the best part... They are local.

Justin was professional, always on time , replay any questions that I asked very quick. And he is so kind and patient! I am very thankful for him. The system was easy to use and so far so good! I believe good company will always be your side when you have problems. I feel I can trust and relying on the company and Justin .

We have used Alarm Alert for years now and they are awesome. Very responsive and professional to their customers. I would highly recommend them if you're looking for an alarm company!

Excellent installation and customer service

Great service. Quick response and have been a customer since 2001. Highly recommend!

Easy to use system and the installer was very efficient.

Friendly, professional and very knowledgeable salesmen. I would definitely recommend their services.

We appreciated how much they met our needs. They were right here after calling for service and always explain everything in detail. Would recommend to everyone. Thank you Kevin and Jack.

Positive: Professionalism, Quality, Responsiveness
The experience with this company has been excellent from beginning to end. All the techs were very knowledgeable and curtious at their jobs.
Services: Security cameras, Installation

Positive: Professionalism, Responsiveness, Value
When I needed service because of the drop in 3G coverage, a technician was able to come out the same day and had service restored in 20 minutes. They are super responsive and professional.
Service: Installation

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
These are the most kind and understanding people I have ever worked with. They are professional and timely. Their products are great and they take wonderful care of their customers. I highly recommend them.
Service: Installation