We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
So after 12 years with the same alarm company, we decided to see if we could find something better than what we had even though we had been with one of the largest security providers. No doubt we found something better. Not only did we get the system we needed, more modern too, we worked with Justin Rhodes. What an incredible professional. I highly recommend Alarm Alert of Florence, SC and Justin Rhodes.
We couldn’t have asked for better service and quality. Justin Rhodes, Kevin Jordan and David did a fantastic job and answered all questions we had. Extremely easy to work with too. Thank you to all who came out for providing professionalism, courtesy, efficiency and guidance in every way. We will definitely use again when needed and highly recommend to anyone looking for dependable security systems and knowledgeable services.
Very pleased with the service I received. David, Justin, and Jack are great to work with. Customer for over 20 years
I love my alarm, cameras and the service I got so much I went to work for them.
Justin Rhodes came to our house after hours to access what security setup would best suit us. He was knowledgeable, professional and courteous. I’d recommend him to anyone seeking peace of mind. 10/10
Great customer service!
Great job! Justin went out of his way to make sure we were taken care off!!! Florence Salon Suites is now protected by the best!
Alarm Alert was great to work with. Very reasonable prices and very knowledgeable. Would definitely recommend using for security needs.
The experience with this company has been excellent from beginning to end. All the techs were very knowledgeable and curtious at their jobs.
Justin and the crew very professional and punctual! Their camera and alarm placement suggestions were tremendously helpful and resulted in amazing coverage. We couldn't be more pleased with the entire experience, quality and service.
My husband passed away unexpectedly at the end of January of 2023. I didn't feel safe in my home after that. I reached out to Alarm Alert, and they had my system installed within 2 days after I called. I am so thankful that I reached out to Alarm Alert. They were aware of my circumstances, and made the whole experience very stress and hassle free. They have also been very helpful when I have had questions and never made me feel like I was a burden. I would recommend them to anyone looking for an alarm system. And the best part... They are local.
Justin was professional, always on time , replay any questions that I asked very quick. And he is so kind and patient! I am very thankful for him. The system was easy to use and so far so good! I believe good company will always be your side when you have problems. I feel I can trust and relying on the company and Justin .
We have used Alarm Alert for years now and they are awesome. Very responsive and professional to their customers. I would highly recommend them if you're looking for an alarm company!
Excellent installation and customer service
Great service. Quick response and have been a customer since 2001. Highly recommend!
Easy to use system and the installer was very efficient.
Friendly, professional and very knowledgeable salesmen. I would definitely recommend their services.
We appreciated how much they met our needs. They were right here after calling for service and always explain everything in detail. Would recommend to everyone. Thank you Kevin and Jack.
Positive: Professionalism, Quality, Responsiveness The experience with this company has been excellent from beginning to end. All the techs were very knowledgeable and curtious at their jobs. Services: Security cameras, Installation
Positive: Professionalism, Responsiveness, Value When I needed service because of the drop in 3G coverage, a technician was able to come out the same day and had service restored in 20 minutes. They are super responsive and professional. Service: Installation
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value These are the most kind and understanding people I have ever worked with. They are professional and timely. Their products are great and they take wonderful care of their customers. I highly recommend them. Service: Installation
